Can't Cash out My Winnings!

I'm seriously mad and have no idea what to do. I've been playing poker at this online website, lets call it pokerforidiots.com (obviously not its real name because I'm not interested in trashing it), and somehow even managed to win some money. That's a really special occasion because winning does not come easy to me. So, naturally, I was very excited. Imagine how disappointed I was when I found out they won't pay me. Their excessively long list of 'Terms&Conditions' determines that for a certain reason I'm not entitled to the prize. Online entertainment at its best, right?

I am not a dummy and, before investing my cash, I actually did some investigation work to figure out if they were to be trusted. I read some poker room reviews and even asked a buddy of mine for advice. To my satisfaction, everything seemed to be Ok. However, when it came to payout time, all of a sudden all these obstacles appeared. First, I totally disregarded the fact that there was no live chat support. So, the only way to communicate with these people is via e-mail. And, it sure took them a long while to respond. Second, I should have noticed that the First Deposit bonus can't be cashed out at all!

Anyway, when they finally did respond to my withdrawal request, they said that that I can't cash out my profits just yet, but needed to play some more games before I' m allowed to collect . Too bad they never mentioned this cashing-out condition on their home page. I sure would have thought twice before playing there!

So, what am I to do? I still hope that they'll come around...